Bailiú riachtanais an próiseas a fhíoraíonn conas a bheidh gá do bhheith tógtha — agus cén fáth — sular thosaítear air. An botún is mó a dhéanann inleachtúirí óga ná iarratas a glacadh go docht gan tuiscint ar an bhfadhb bhunúsach.
Conas a chur chuige
1. ASK WHY → understand the problem behind the request, not just the request
2. TALK to the real users / stakeholders, not just the requester
3. CLARIFY scope → what's in, what's out, what "done" looks like
4. SURFACE assumptions and constraints (deadlines, budget, tech limits)
5. WRITE IT DOWN → confirm your understanding back to them
