Kerrimli dwar ħin meta tajtna feedback diffiċli lil kollega.

Question

Accepted Answer

L-intervistatur jivverifikaw li tista' tkun **dirett u gentil fl-istess ħin** — spesifiċi, privat, u ffokusat fuq il-imġibba, mhux il-karattru. Qafas utli huwa **Sitwazzjoni-Imġibba-Impatt (SBI)**.

## Kif taċċessaha

```text
SBI FRAME
Situation → when/where it happened
Behavior  → the specific, observable action (not a label)
Impact    → the effect it had on the team or work
Then: ask for their view and agree on a change
```

## Eżempju li ħadem

```text
S: A teammate's code reviews were so blunt that juniors stopped opening PRs.
T: I wanted reviews to stay rigorous but not scare people off.
A: I spoke with him privately: "In yesterday's review, the comment 'this is
   wrong' (behavior) led the author to avoid posting today (impact)." I asked if
   he'd try phrasing suggestions as questions.
R: His tone softened, PR volume recovered, and code quality stayed high.
```

## Tajjeb vs dgħajjef

```text
✓ Private, specific, behavior-focused
✓ Two-way, not a lecture
✗ Vague ("you're too harsh")
✗ Public call-out or character attack
```

## Għaliex hu importanti

Il-miżu tal-feedback biex tkun "ċertu" fil-fatt jikkawża ħsara lin-nies — ma jistgħux jissettjaw dak li ma jisimgħux.

Il-fokus fuq il-imġibba u l-impatt iżomm minn jitħoss bħala attakk personali, allura jiskendi tajjeb.

L-abbiltà li tajtā feedback difficli tajjeb hija prerekwizit għal leaders ta' tim.