L-intervistatur jivverifikaw li tista' tkun dirett u gentil fl-istess ħin — spesifiċi, privat, u ffokusat fuq il-imġibba, mhux il-karattru. Qafas utli huwa Sitwazzjoni-Imġibba-Impatt (SBI).
SBI FRAME
Situation → when/where it happened
Behavior → the specific, observable action (not a label)
Impact → the effect it had on the team or work
Then: ask for their view and agree on a change
S: A teammate's code reviews were so blunt that juniors stopped opening PRs.
T: I wanted reviews to stay rigorous but not scare people off.
A: I spoke with him privately: "In yesterday's review, the comment 'this is
wrong' (behavior) led the author to avoid posting today (impact)." I asked if
he'd try phrasing suggestions as questions.
R: His tone softened, PR volume recovered, and code quality stayed high.
✓ Private, specific, behavior-focused
✓ Two-way, not a lecture
✗ Vague ("you're too harsh")
✗ Public call-out or character attack
Il-miżu tal-feedback biex tkun "ċertu" fil-fatt jikkawża ħsara lin-nies — ma jistgħux jissettjaw dak li ma jisimgħux.
Il-fokus fuq il-imġibba u l-impatt iżomm minn jitħoss bħala attakk personali, allura jiskendi tajjeb.
L-abbiltà li tajtā feedback difficli tajjeb hija prerekwizit għal leaders ta' tim.
Librerija ta' mistoqsijiet ta' intervisti tal-IT b'tweġibiet dettaljati — minn Junior sa Senior.
Iddona