Dostopnost (sistem je delovanja in dostopen) in zanesljivost (sistem deluje pravilno) so ključne nefunkcionalne zahteve. Njihovo doseganje vključuje redundanco, toleranco do napak, odpravljanje enotočkovnih okvar in ugledno obravnavo napak.
Dostopnost v primerjavi z zanesljivostjo
AVAILABILITY → the system is UP and responsive (accessible when needed):
→ measured as uptime % ("nines": 99.9% = ~8.7h/year down; 99.99% = ~52min/year)
RELIABILITY → the system works CORRECTLY (does what it should, without failures/errors):
→ related but distinct (a system can be up but returning wrong results — available but
unreliable)
→ both matter: users need the system available AND working correctly.
