Pewawancara memeriksa bahwa Anda dapat langsung dan baik hati sekaligus — spesifik, pribadi, dan berfokus pada perilaku, bukan karakter. Kerangka kerja yang berguna adalah Situation-Behavior-Impact (SBI).
Cara mendekatinya
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SBI FRAME
Situation → when/where it happened
Behavior → the specific, observable action (not a label)
Impact → the effect it had on the team or work
Then: ask for their view and agree on a change
Contoh yang dikerjakan
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S: A teammate's code reviews were so blunt that juniors stopped opening PRs.
T: I wanted reviews to stay rigorous but not scare people off.
A: I spoke with him privately: "In yesterday's review, the comment 'this is
wrong' (behavior) led the author to avoid posting today (impact)." I asked if
he'd try phrasing suggestions as questions.
R: His tone softened, PR volume recovered, and code quality stayed high.
