Wannan yana bada gwaji wa warwarewar rikici a matsayin jagora — nazari daidai, fito da ainihin damammaki, da sake gina aiki na taarawa, ba kawai saukar da juyayi ba. Yi amfani da STAR.
Yadda za ka shiga cikin shi
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1. Talk to each person separately first — understand both sides
2. Find the real issue (often process or unmet needs, not personalities)
3. Bring them together on shared goals and ground rules
4. Agree on concrete changes and follow up
