Jagorance juyawa ta hanyar bayyana dalili, haɗa jama'a jiya jiya, da goyan bayan su ta wannan rashin kwanciyar hankali — mutane suna tsire juyawa da ba su fahimta ba ko ba su samar da ita ba. Juyawa ta fasaha ba kasua ba ne kullum; juyawa ta mutane ce.
Tsarin gida
1. WHY — make the case for change clear and honest (what problem, what's at stake)
2. INVOLVE — bring people in early; participation reduces resistance
3. COMMUNICATE — over-communicate; repeat; expect to say it many times
4. SUPPORT — acknowledge loss; some people lose projects, teams, or status
5. ITERATE — adjust based on feedback; show you're listening
