Yi magana game da rikice da sauri, kai tsaye, da hanyar gano buhalas a ƙasa — ba ta hanyar zaɓi gida ko neman cewa zai yi waje. Yawancin rikicen ƙungiya shine rautawar da gaske ta zama jiki-jiki saboda babu wanda ya taimaka a tsakanin su.
Yadda ake yi kusa
1. DON'T IGNORE IT — unaddressed conflict festers and spreads
2. UNDERSTAND each side separately and privately first
3. SEPARATE positions from interests
Position: "We must use Kafka." Interest: "I need reliable async processing."
4. BRING THEM TOGETHER on shared goals, with you facilitating
5. AGREE on a path + how to disagree better next time
Jerin kalma
"Jiyya ina mahimman rashin juna a kan zane-zanen jere kuma yana kuɗu. Tare mu aika bayani akan teɓuri. Sam, bayyana mani hujjarki. Maya, sai kuma naka. Muna raba jiya guda — ikarki — saboda haka mu yanke shawara akan shaida, ba kima ba."
