Tingkatkan proses dengan menemukan hambatan nyata dengan data, mengubah satu hal, dan mengukur efeknya — bukan dengan mengimpor metodologi secara utuh. Proses ada untuk melayani tim; ketika berhenti melayani, ubah.
Mengapa ini penting
1. MEASURE → where does work actually slow down? (cycle time, review wait,
deploy frequency, incident rate)
2. FIND THE CONSTRAINT → optimizing anything but the bottleneck is wasted effort
3. CHANGE ONE THING → small, reversible experiments
4. MEASURE AGAIN → did it help? keep, adjust, or revert
5. INVOLVE THE TEAM → they know the pain; they'll own the fix
