Déileáil leo le macántacht, dínit agus soiléire a bhíonn tapa — siad seo an chineál nóiméad a bhíonn daoine i gcuimhne orthu ar feadh blianta, faoi thú agus faoin chuideachta. Ní féidir leat leigint saothair a dhéanamh gan pian, ach is féidir leat gan é a dhéanamh cruálach.
Baineann sé le cad
BEFORE → understand the rationale deeply; you must be able to stand behind it
DELIVER→ direct, in person/live, brief, clear; it's a decision, not a debate
DIGNITY→ no blaming the person; protect their privacy and severance/support
AFTER → tell the remaining team honestly; expect grief, fear, survivor guilt
YOU → process your own feelings separately; don't burden the affected person
