अन्तर्वार्ताकर्ताहरूले जाँच गर्छन् कि तपाई एकै पटक प्रत्यक्ष र दयालु हुन सक्नुहुन्छ — विशেष, निजी, र व्यवहारमा केन्द्रित, चरित्रमा नभएर। एक उपयोगी ढाँचा Situation-Behavior-Impact (SBI) हो।
SBI FRAME
Situation → when/where it happened
Behavior → the specific, observable action (not a label)
Impact → the effect it had on the team or work
Then: ask for their view and agree on a change
S: A teammate's code reviews were so blunt that juniors stopped opening PRs.
T: I wanted reviews to stay rigorous but not scare people off.
A: I spoke with him privately: "In yesterday's review, the comment 'this is
wrong' (behavior) led the author to avoid posting today (impact)." I asked if
he'd try phrasing suggestions as questions.
R: His tone softened, PR volume recovered, and code quality stayed high.
✓ Private, specific, behavior-focused
✓ Two-way, not a lecture
✗ Vague ("you're too harsh")
✗ Public call-out or character attack
"राम्रो" हुन प्रतिक्रिया रोक्नु वास्तवमा मानिसलाई चोट पुर्याउँछ — वे जो सुन्नु वा सुध्रन सक्नु।
व्यवहार र प्रभावमा केन्द्रित हुनु यसलाई व्यक्तिगत आक्रमण जस्तो महसुस गरिरहन दिंदैन, त्यसैले यो असर गर्छ।
कठिन प्रतिक्रिया राम्रोसँग दिने क्षमता कहिले पनि टोली नेतृत्व गर्नको लागि एक आवश्यकता हो।
विस्तृत उत्तरसहित IT अन्तर्वार्ता प्रश्नहरूको पुस्तकालय — जुनियरदेखि सिनियरसम्म।
दान गर्नुहोस्