Zahteve se spreminjajo — trgi se premikajo, učiš se od uporabnikov, prioritete se spreminjajo. Cilj ni preprečiti spremembo (to je tako nemogoče kot neželeno) temveč jo obravnavati namerno, da izboljša proizvod namesto da ga preusmeri.
Sprejmi spremembo, a jo nadzoruj
✓ EXPECT change → build flexibility into plans (don't over-commit far ahead)
✓ ASSESS each change → impact on scope, timeline, cost, other work
✓ Make the TRADE-OFF visible → "yes, but it costs X or pushes Y"
✓ Let the stakeholder DECIDE with full information
✓ COMMUNICATE the new plan to everyone affected
