Deležnik je vsakdo, ki ima interes v izidu vašega projekta — vpliva nanj ali ga ta vpliva. Prepoznavanje, kdo so vaši deležniki, in njihovo primerno obveščanje ter usklajevanje sta temeljni del opravljanja dela v kateri koli organizaciji.
Tipični deležniki
✓ Users / customers → the people using what you build
✓ Business sponsors → who funds it and owns the outcome
✓ Engineering & design → who build it
✓ Sales, marketing, support → who sell and support it
✓ Leadership → who care about strategy and results
✓ Legal / compliance / security → who set constraints
Kako delati z njimi
✓ IDENTIFY them early → who cares about this and why?
✓ UNDERSTAND what each one needs from the project
✓ COMMUNICATE proactively → don't make people chase you for status
✓ MANAGE EXPECTATIONS → be honest about scope and timing
✓ INVOLVE the right people in decisions that affect them
