Nawa za ka yi blameless post-mortem bayan rikice-rikice?

Question

Accepted Answer

A **blameless post-mortem** yana daukin rikice-rikice a matsayin gazawar *tsarin aiki da yanayin**, ba na mutane ba. Tambaya ba ta kasua "wane ne ya karya shi" ba, sai "ta yaya tsarinin mu ya ba wani mutum mai hankali damar ya hada wannan, kuma nawa za mu sanya ya ba ya yiwu a jiya?"

## Tsarin aiki

1. **Gina jerin lokaci.** Sake gina abin da ya faru minute da minute: neman, tilastawa, yin aiki da shafa, shafa. Tsaya kan gaskiya.
2. **Nema abubuwan da suka taimaka.** Yawancin rikice-rikice suna da da yawa. Yi amfani da dabarun kamar **5 Whys** don wucewa jikin bayyanin bayyana zuwa **tushen dalilin** — sanarwa da ta bace, tashin kwata mai laushi, littafin ajiye takarda da ba a fahimta ba.
3. **Samar da abubuwan aiki.** Kowannensu shine **ajiya, shigida, kuma yana da ranar gabatarwa**. "Kasance mafi jarkace" ba abin aiki ba ne; "saka bincike kafin sakewar ajiye" ne.
4. **Bayyana sosai.** Buga rubuce-rubucen domin kowacce ikon aiki ta koyi, ba kawai mutanen da ke cikin jiya ba.

## Blameless a aiki

- Bayyana **menene** da ya faru kuma **menene ya hada shi da mai kyau a lokacin**, ba **wane** ya kusu.
- Yi yaqin cewa kowa ya yi aiki a hankali tare da sanannu da suke hannu.
- Idan aiki na mutum gida zai iya kashe samarwa, wannan shine **bugi ta tsarin**, ba keta da mutum ba.

## Menene sa shuni na ilimin aminci

A lokacin da jama'a ke tsoron tuhumar, suna boye bayyanin, suna rage ragorin, kuma ainihin abubuwan da suka hada suka tsere. **Ilimin aminci akai gaskiyar**, kuma gaskiyar ita ce kaɗai abin da ke samar da gyare-gyare da ke tsaya.

## Menene ya kamata

Rikice-rikice sune tsada mai tsada — blameless post-mortem ita ce menene za ka taba karatu. Da aka yi daidai, bakin daidaita ba ya sake fito, tsarin aiki ya ci gida tare da gazawa kowannen, kuma jama'ar da ke aiki suna amincewa cewa amfani da kurakira ga kuskure yana sanya abubuwa mafi kyau, ba muni ba.