Budaya iku set saka tingkah laku sing sampeyan toleransi, model, lan ganteni — dibangun liwat aksi sing diulang-ulang, ora saka poster utawa dokumen nilai. Minangka manager, apa sing sampeyan nglewati dadi standar.
Kenapa iku penting
LEVERS OF CULTURE
MODEL → your behavior is the loudest signal (admit mistakes, give credit)
RITUALS → retros, demos, blameless postmortems, celebrating wins
SAFETY → people can disagree, ask "dumb" questions, raise bad news
STANDARDS → make excellence normal; address bad behavior fast (esp. in stars)
STORIES → praise the behaviors you want repeated, publicly
