Nemutno konflik kanthi cepet, langsung, lan kanthi nggoleki kapentingan sing pindhoan — dudu kanthi milih siji sisi utawa ngarepake bakal ilang dhewe. Luwih akeh konflik tim yaiku perselisihan sing aman sing dadi personal amarga sapa ora ngediali iku.
Carane ngadhepi
1. DON'T IGNORE IT — unaddressed conflict festers and spreads
2. UNDERSTAND each side separately and privately first
3. SEPARATE positions from interests
Position: "We must use Kafka." Interest: "I need reliable async processing."
4. BRING THEM TOGETHER on shared goals, with you facilitating
5. AGREE on a path + how to disagree better next time
Skrip
"Kalian loro jelas ora setuju babagan desain antrian lan iki dadi tegang. Ayo maringake fakta ing meja. Sam, jelaske alasanmu. Maya, lanjut punyamu. Kita duwe tujuan sing padha — keandalan — dadi keputusan adhedhasar bukti, ora ing swara."
