Pimpin owah-owahan kanthi njelaske alasan, libatake wong-wong ing wiwitan, lan dukung dheweke sajrone ketidaknyamanan — manungsa nolak owah-owahan sing ora dierti utawa ora dijajagi. Owah-owahan teknis jarang dadi bagian sing angel; transisi manungsa dadi.
Framework
1. WHY — make the case for change clear and honest (what problem, what's at stake)
2. INVOLVE — bring people in early; participation reduces resistance
3. COMMUNICATE — over-communicate; repeat; expect to say it many times
4. SUPPORT — acknowledge loss; some people lose projects, teams, or status
5. ITERATE — adjust based on feedback; show you're listening
