Feedback sing efektif iku spesifik, tepat wektu, lan fokus marang perilaku — dudu fokus marang kepribadian. Tujuanipun yaiku ngganti perilaku sambil njaga hubungan, supaya wong kasebut paham kanthi cetha apa sing kelakon lan bisa tumindak.
Guna SBI
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SBI FEEDBACK MODEL
SITUATION → when/where it happened ("In yesterday's design review…")
BEHAVIOR → what they did, observable ("…you cut Sam off twice…")
IMPACT → the effect ("…and Sam stopped contributing for the rest of the meeting.")
Bandingake: "Kowe kasar ing rapat" (ora jelas, penuh penilaian) versus versi SBI (spesifik, bisa ditindaklanjuti).
