Dobra facilitacija pomeni, da vsak dogodek doseže svoj namen v okviru svojega časovnega okvirja in pusti ekipo spodbujeno, ne pa izčrpano. Scrum Master facilitira, vendar ne dominira — cilj je udeležba, jasnost in konkretna nalogo vsakič.
Praktične tehnike
- State the goal of the event in one sentence at the start
- Keep a visible time-box; park off-topic items in a "parking lot"
- Draw out quiet voices; politely cut tangents and dominators
- Rotate formats (e.g. retro styles) to avoid autopilot
- End with explicit decisions / actions and an owner for each
