Soočaj se z njimi z iskrenostjo, dostojanstvom in hitrostjo jasnosti — to so trenutki, ki si jih ljudje zapomnijo leta, tako o tebi kot o podjetju. Propusta ne moreš narediti nebolečega, toda izogneš se lahko, da bi ga naredil okruten.
Kako pristopiti k propustu
BEFORE → understand the rationale deeply; you must be able to stand behind it
DELIVER→ direct, in person/live, brief, clear; it's a decision, not a debate
DIGNITY→ no blaming the person; protect their privacy and severance/support
AFTER → tell the remaining team honestly; expect grief, fear, survivor guilt
YOU → process your own feelings separately; don't burden the affected person
