用诚实、尊严和清晰的速度来处理——这些是人们会记住多年的时刻，关于你和公司。你无法让裁员变得无痛，但你可以避免让它变得残忍。
如何处理裁员
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BEFORE → understand the rationale deeply; you must be able to stand behind it
DELIVER→ direct, in person/live, brief, clear; it's a decision, not a debate
DIGNITY→ no blaming the person; protect their privacy and severance/support
AFTER → tell the remaining team honestly; expect grief, fear, survivor guilt
YOU → process your own feelings separately; don't burden the affected person
对话脚本
"我有个坏消息。您的职位由于裁员被取消。这是最终决定，与您的绩效无关。我很遗憾。让我向您说明支持和后续步骤。"
言简意赅；不要过度解释或寻求宽恕。