Piye carane mimpine sawise krisis produksi?

Question

Accepted Answer

Sawise krisis, pakaryan kowe yaiku **mulihake layanan kanthi tenang lan koordinasikan respons**, dudu dadi pahlawan sing ngayak dhhewe. Peran jelas, komunikasi tenang, lan bias kanggo mitigasi luwih dhisik pisahake respons alus saka chaos.

## Cara nglakoni krisis

```text
1. ASSIGN roles — incident commander (coordinates), responders (fix),
   comms (updates stakeholders). One person can't do all three.
2. MITIGATE first — stop the bleeding (roll back, feature-flag off)
   before chasing root cause.
3. COMMUNICATE on a cadence — even "still investigating" every 15-30 min.
4. STAY CALM — the team mirrors your energy. Blame comes later, or never.
5. After: BLAMELESS post-mortem — fix the system, not the person.
```

## Mitigasi sadurunge diagnostik

Instink kanggo golek penyebab utama iku kuwat, tolak iku. Yen rollback mulihake layanan, gawe iku *pisik*, banjur siasat kanthi tenang kanthi tekan mudhun. Panganggone paduli karo dibukak maneh, ora karo diagnosa mu.

## Conto konkrit

Deploy rusak checkout. Aja debug kode anyar kanthi langsung ing tekanan. Roll back langsung, konfirmasi checkout bisa, posting update, *banjur* siasat deploy ala ing kahanatan tenang.

## Jebakan

Postmortem sing nyalahake ngajari wong-wong nyumput masalah. Tetep tanpa nyalahake, fokus ing kesenjangan sistemik (ora ana canary, ora ana alert) sing lumirake iku.

## Alasan penting

Krisis iku stres tinggi lan visibilitas tinggi, carane kowe mimpin mbentuk asil lan kepercayaan tim marang mu.

Koordinasi tenang lan pembelajaran tanpa nyalahake ngetir paembanan dadi sistem sing luwih alus dipecah sabanjure.